Data & Telemetry Privacy Policy

At Cloud Moon Supply Chain CO., Inc, we treat your operational data with the same precision we apply to our logistics network. Understanding how we handle your information is vital to our partnership.

1. Telemetry and ELD Data Collection

We're committed to transparency regarding the tracking systems used in our fleet. How does this impact our operators? Our Electronic Logging Devices (ELD) collect real-time data including GPS location, engine hours, and vehicle diagnostics to ensure FMCSA compliance.

This isn't just about oversight; it's about safety. We use these metrics to optimize routes and provide roadside assistance when the unexpected happens. Our team doesn't share specific driver telemetry with third-party advertisers. Ever.

2. Dispatch Communications

All dispatch logs and cellular communications via our logistics hub are archived for a period of 7 years. This helps clarify delivery windows and provides a historical record for supply chain audits. We believe that clear documentation protects both the client and the carrier.

Do you know who has access to your shipment details? Only authorized personnel within our logistics and compliance departments see the full scope of sensitive route data.

3. Data Rights & Security

Our infrastructure utilizes enterprise-grade encryption for all data at rest. Since we operate across various jurisdictions, we adhere to strict federal transportation privacy standards. If you're looking for specifics on our server locations, our primary data center is secured right here in the US.

Encrypted Storage

Every byte of dispatch info is protected by 256-bit AES encryption.

Real-time Only

Live tracking is limited to active load status to respect driver downtime.

Contact Privacy

Questions about your data? Reach out to info@cloudmoonsc.com.

Logistics Standards Feedback

"Why did we choose Cloud Moon Supply Chain CO., Inc? Because their transparency regarding data telemetry gave us the confidence that our supply chain intelligence remained our own. It's rare to find a trucking company that takes digital security as seriously as their load-outs."

Arialdis Bioh

Owner-Operator

"Clear, professional, and they don't hide behind legalese."

Analy D.

Cloud Moon Supply Chain CO., Inc has consistently demonstrated a commitment to privacy that surpasses industry norms. Their reporting tools are secure and user-friendly.

Milade Spell

Logistics Manager, SP-Supply